Shinobi Snow Refund Policy
Last Updated: May 21, 2026
1. Seasonal Contracts
30+ day notice: pro-rated refund. Under 30 days: forfeited.
2. Quality Guarantee
Report within 24 hours for free re-dispatch or credit.
3. Credits
Base Wallet: 50% refundable on closure. Bonus: non-refundable. Referral: non-refundable.
4. How to Request
Email support@shinobialliance.com with account email, address, and reason.
5. Processing
5-10 business days to original payment method via Square.